Offers, requests and messages the moment they arrive, in the TaxiDiaspora app.

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Terms and conditions

Last updated: 27 October 2026

This is a translation for your convenience. The Romanian version is the legally binding one.

1. Who we are

  • Operator: EVITĂ AMENZI SRL
  • Tax ID (CUI): RO47006778
  • Trade Register No.: J2022003140053 (J05/3140/2022)
  • Registered office: Str. Dragoș Vodă nr. 81, Piatra Neamț, jud. Neamț, cod poștal 610054
  • Email: [email protected]

2. Nature of the platform

TaxiDiaspora is a digital classifieds platform that helps people who need transport get in touch with individuals or businesses offering transport of passengers, parcels, goods or vehicles.

TaxiDiaspora does not carry out transport, does not set its prices and does not conclude transport contracts in its own name. The terms and price of the transport are agreed directly between the customer and the carrier, who is responsible for performing the service and for complying with the applicable law.

What TaxiDiaspora sells is carriers' access to transport requests in chosen geographic areas (sections 5 and 6). Customers use the platform for free, and TaxiDiaspora takes no commission on the price of transport.

3. Professional carriers and private users

The following may offer transport on the platform:

  • Professional carriers: businesses (companies, sole traders) holding the licences, authorisations and certificates the law requires for the service offered, for example a transport licence, a Community licence or, where carrying parcels counts as a postal service, the right to provide postal services obtained under the law (in Romania, under the ANCOM general authorisation regime).
  • Private users: individuals making a private, non-commercial journey. They may agree with passengers to share the actual travel costs (for example fuel and road tolls) without making a profit, and may not use this form to offer commercial transport that requires a licence or authorisation.

Every carrier declares, on their own responsibility, in which capacity they offer transport and is responsible for that declaration being accurate. We may ask for documents confirming it.

Every carrier also declares, on their own responsibility, that for the whole of each journey the vehicle used has every document the law requires and that each is valid, including the registration certificate, the periodic roadworthiness test (ITP in Romania) and compulsory motor third-party liability insurance (RCA in Romania, or its equivalent in the country of registration), and that whoever drives holds a driving licence valid for the vehicle's category. TaxiDiaspora does not systematically check these documents and does not guarantee that they are valid. We may ask for them at any time, and the account of a carrier who cannot provide them may be restricted (section 11).

4. Your account

  • You need an account to post requests or offers.
  • Your account details must be real and up to date. Carriers may be asked to verify their identity, and professional carriers to provide documents about their business and the authorisations they hold.
  • You are responsible for the activity on your account. You can delete your account at any time from the app settings.

5. Requests, offers and geographic coverage

Customers post requests for the transport of people, parcels, goods or vehicles for free. Carriers answer with offers, which the customer can accept, refuse or negotiate, with no obligation to contract with any carrier.

A carrier can send offers to requests in the areas they cover: counties in Romania, regions in other countries and destination countries, for the types of transport they chose. The base plan, currently free, includes a number of areas, countries and transport types shown in the app; if it becomes paid, we will tell carriers at least 15 days in advance. On top of it, a carrier can buy geographic coverage: monthly subscriptions for a county or region, a country or a transport type, or 48-hour access to the areas of a specific request. The rules for matching a request to the areas covered are shown in the app.

Geographic coverage is a digital service of TaxiDiaspora. It is not a transport service, a transport authorisation or contract, nor a commission on trips carried out. It gives no exclusivity over an area, does not certify the carrier's right to carry out transport, and does not guarantee any number of requests, accepted offers, contracts or income.

Carriers set the price and terms of their offers themselves. Prices shown on the route pages are indicative, estimated from the distance or from routes published by carriers. The transport contract is made only between the customer and the carrier; TaxiDiaspora is not a party to it, does not set the price and takes no commission on it.

6. Price, renewal and cancellation of coverage

  • The price, duration and areas included are shown in the app before payment, together with the VAT. Catalogue prices exclude VAT; the VAT depends on the billing details: Romanian VAT, the VAT of the buyer's country (OSS), reverse charge for EU companies with a valid VAT number, or no VAT for buyers outside the EU. We issue an invoice for every payment.
  • Monthly subscriptions renew automatically at the end of each period, charged to the saved card. You can switch renewal off at any time in the app; the coverage stays active until the end of the paid period.
  • 48-hour access does not renew and ends on its own.
  • If a renewal fails, for example because the card payment is declined, that coverage stops straight away. You can buy it again at any time.
  • A renewal is charged at the price in the app on the renewal date. We announce a price increase at least 15 days in advance, and until then you can switch renewal off.
  • We do not refund the rest of the period for coverage you switched off. We refund the unused period pro rata if the coverage could not be used because of us, or if we suspended or closed the account without the carrier having broken the law or these terms.
  • If you are a consumer, meaning a private individual not buying for business purposes, you may withdraw from the contract within 14 days of purchase without giving a reason, under Romanian Government Emergency Ordinance 34/2014. Coverage starts straight after payment, at your request; if you withdraw, we refund the price minus the part for the time it was active.
  • For withdrawal, refunds or questions about payments, write to the address in section 1.

7. Order of display

Offers on a request are shown cheapest first by default; the customer can sort them by rating or date and filter them. Carriers suggested for a request are those who cover the route: first those with GPS on, then by rating and by distance from the pickup point. On the website, routes published by carriers are listed newest first, and on a route page those covering the exact route come first. Paid coverage decides which requests a carrier can answer, but does not give them a better position in these lists.

8. Paying for transport

Transport is paid directly between the customer and the carrier, in the way they agree. TaxiDiaspora does not collect or hold payment for the transport. If we introduce payment through the app, its rules will be shown before payment and we will update these terms.

9. Users' obligations

  • Only offer services you are legally entitled to provide.
  • Do not carry, or accept for carriage, prohibited or dangerous goods. The sender is responsible for a parcel's contents; prohibited substances, weapons, undeclared cash and contraband, among others, are forbidden.
  • Keep to what you agreed in the chat: time, pick-up points, luggage.
  • Do not use the platform to get around paid features or to collect other users' data.
  • Reviews must describe a real experience.

10. Reporting illegal content

You can report a user or a message from the app. For a listing or other content you consider illegal, write to [email protected]. The email opens with what we need: where the content is (for example the link), why you consider it illegal, how we can reach you and your confirmation that the information is accurate. We review every report and tell you what we decided.

The same email address is our point of contact for users and for authorities. You can write to us in Romanian or English.

11. Restrictions, suspension and closure of the account

We may remove listings and restrict, suspend or close accounts that break the law or these terms, receive repeated well-founded reports or pose a risk to other users. We tell the affected user about the decision and the reason for it, unless the law does not allow us to, and they can contest it by writing to the address in section 1.

We tell a professional carrier about a restriction or suspension of their account, with the reasons, at the latest when it takes effect. We give them at least 30 days' notice before closing their account for good, unless the law requires us to act straight away or they have seriously or repeatedly broken these terms.

A suspended or closed account is no longer charged. While an account is suspended, paid coverage cannot be used; if the suspension was for breaking the law or these terms, the paid period is neither extended nor refunded. If the suspension proves unjustified, we refund the lost period pro rata. If you close your account yourself, renewals stop and the rest of the period is not refunded.

12. Liability

TaxiDiaspora is not a party to the transport contract. Delays, damage or loss during transport and the technical condition of vehicles are the carrier's responsibility, and a parcel's contents are the sender's. We are liable for the platform's services as provided by law.

TaxiDiaspora is solely a software platform that puts users in touch, a digital listings hub. It does not systematically check, endorse or guarantee the lawfulness of the activities of users (carriers or clients), of their documents, licences and authorisations, or of the goods transported. Any agreement, negotiation, payment or transaction takes place solely between the users, at their own risk. TaxiDiaspora has no involvement in or control over how users carry out transport or work together, and bears no legal or tax liability for it.

This limitation does not apply to damage caused by TaxiDiaspora intentionally or through gross negligence, to personal injury, or to the rights consumers have by law. The platform is in beta, and some features may change or be temporarily unavailable.

13. Personal data

We process data under the Privacy policy and use cookies under the Cookie policy.

14. Changes to these terms

We may change these terms. We announce changes that affect carriers in the app or by email at least 15 days before they apply; anyone who does not accept them can close their account before then. The date of the last update is shown on this page.

15. Governing law and jurisdiction

These terms are governed by Romanian law. If you are a consumer, you keep the protection of the mandatory rules of the country where you live.

We first try to resolve any disagreement amicably. Consumers may go to the courts that have jurisdiction by law, including those of the country where they live, and may contact the Romanian consumer protection authority ANPC (anpc.ro) or the consumer authority in their own country. Disputes with professional carriers are settled by the competent courts for the registered office of the platform operator shown in section 1.

We receive carriers' complaints about the platform, including about restrictions, coverage or payments, at the address in section 1, and answer them within 30 days.